While on a deployment I had to deal with the Funk agency for the first time. The customer service with the ladies that work there and even Eric himself both helped me a huge amount. The Funk agency deals with my house and car insurance as well as my families and extended family for over 6 years. They have been helpful during two accidents, and a flood for me alone. It is rare that you don't have to worry about dealing with operators or long wait times, but I never have dealing with them. Overall I feel they deserved a great review and will continue to recommend them to anyone that is in need of reliable and considerate customer service but also really good insurance rates.